Returns & Exchanges

Shop with Confidence
If your eyewear isn’t quite right, we’re here to help.

• Returns: Items may be returned within 14 days of delivery in original condition & packaging.
• Exchanges: If you’d like a different frame, we’re happy to arrange an exchange.
• Refunds: Processed within 7–10 business days after inspection.
• Non-returnable items: Customized or prescription lenses.
• 👉 To start a return/exchange, please email us at: support@eyequix.com