FAQ

FAQ (Frequently Asked Questions)

Welcome to EyeQuix Help Center
Find answers to the most common questions about shopping with us.

1. How do I place an order?
Simply browse our collection, add your favorite frames to the cart, and checkout securely.

2. Do you ship internationally?
Yes, we deliver worldwide. Shipping fees and times vary by location.

3. Can I return my eyewear?
Yes, you may return unused products within 14 days. (See our Returns & Exchanges page for details.)

4. How can I track my order?
Once shipped, you’ll receive a tracking link via email. You can also check it under Track Your Order.

5. What if I need help choosing frames?
Our customer care team is here to assist you. Contact us anytime for personalized recommendations.